This was my first time using Room Service 360° and it was a very good experience through and through. The ordering and customization process went smoothly. Customer support was very helpful and responsive during the customization process and shipping. The delivery of the piece was also excellent even though my building is a bit complex to deliver to. The piece arrived in perfect condition and the colors were spot on. Overall, my experience was very positive and I can recommend this company to others in confidence.
Reviews
Here, you will find authentic, transparent, and honest feedback from our customers about their experiences shopping with us for modern furniture and contemporary Italian interior design solutions. We value our customers' opinions and believe that sharing their feedback with you is important in helping you make informed decisions about our shopping with us and about our product offerings. We strive to provide an exceptional level of service, and we hope that our reviews reflect that commitment.
I ordered 2 bar stools that I needed customer service help with a color match. The color match was perfect. The customer service was very helpful with this process. Also, I liked notification of when the order would arrive.
Furniture and customer service were both great! Very happy with our purchase.
Incredible selection of beautiful Italian furniture and knowledgeable helpful staff. Great service and delivery team. Love the pieces I purchased so far for my bedroom and dining room, and looking forward to furnishing the rest of my house. Highly recommend.
Great product, great customer service.
Awesome service and beautiful product!!!
What a gem of a company! Beautiful products and outstanding service and follow through. From order to delivery, 360 is personally hands on. Thank you for this outstanding experience!
Fabulous delivery crew! Absolutely immaculate in their set up and clean up. The furniture arrived in perfect condition and they took great care to put it together so nicely. Highly recommend. Great service
High quality counter stool chairs. Exceptional design. Great customer service. Excellent communication. Highly recommended. Will definitely buy from room service 360 again.
Premium Quality/Customer Service!
RoomService360 was excellent from furniture selection through to meticulous delivery snd installation! It was a great and unique experience. The custom furniture did take time to get, but we knew this upfront and it was worth the wait! We love our new living room cocktail table, media center and console. Highly recommend this company!
Incredible selection of beautiful Italian furniture and knowledgeable helpful staff. Great service and delivery team. Love the pieces I purchased for my bedroom and sijing room, and looking forward to furnishing the rest of my house. Highly recommend.
Outstanding customer service! Timely response without fail. Joseph was particularly helpful. The ceramic console from Italy was a demonstration of the finest craftsmanship. The installation team were considerate and skilled. I will definitely consider 360 for future projects and would recommend them without hesitation. This is being said by a person who rarely writes a review.
Recommend to visit Modern furniture Welcoming atmosphere
Great!
Great customer service! There was a delay in my shipment and they reached out to remedy the situation. Looking forward to receiving my nightstands!
I have been struggling for years to buy one formal dining table of my choice. Exhausted all the high end to all level stores in New York and New Jersey area but didn't like anything. I have bought one dining table and an entryway mirror from Room Service 360. Both are amazing and I get so many compliments from everyone all the time. I must say they have the finest collections so far. This is my one stop shop for any future furniture purchases. Special thanks to Arth who has been working closely with us and changed our soecifications and designing three times during the making of this glass dining table process. The staff is very accommodating. The price is little bit higher but it's worth the product. Love this store. Definitely recommend.
Good experience in terms of communication, price, and delivery. Seamless and happy with our custom product from Nicoline Italia thru 360.
I was looking for a specific accent chair when I went to Room Service 360. The sales staff went through all their color samples with me and found the perfect color and chair. They even suggested the matching pillows for my sofa. I love the finished look.
Great experiences buying multiple pieces with Roomservice360 — both in the showroom and online. Excellent selection. Knowledgeable, helpful staff. Smooth delivery, without delays.
Amazing experience! We ordered a bed from Italy. The delivery time was exactly(!) according to the specified schedule. The white glove delivery was immaculate. It took two guys over an hour to assemble the bed and the result was perfect. The bed is great too, of course. ???? No surprises whatsoever ????????
Everything was seamless Great communication Wonderful piece
Very good experience ! Furniture was delivered in good condition and the assembly team was terrific!!
Very good experience ! Furniture was delivered in good condition and the assembly team was terrific!!