Our Gamma Twiga with chaise ( quick ship) was delivered yesterday. Delivery was fast and delivery team was very polite and professional. We placed the order online/over phone. The store was very responsive . We were helped mostly by Steve and Joseph who was so kind that even sent us leather samples of sectionals I was interested in. They were both very helpful and answered every question we had very quickly. The shopping experience we had was very easy and glad we chose this store.
Reviews
Here, you will find authentic, transparent, and honest feedback from our customers about their experiences shopping with us for modern furniture and contemporary Italian interior design solutions. We value our customers' opinions and believe that sharing their feedback with you is important in helping you make informed decisions about our shopping with us and about our product offerings. We strive to provide an exceptional level of service, and we hope that our reviews reflect that commitment.
Amazing experience with this company and Joseph. I will definitely be ordering from them again!!
Our Gamma Twiga with chaise ( quick ship) was delivered yesterday. Delivery was fast and delivery team was very polite and professional. We placed the order online/over phone. The store was very responsive . We were helped mostly by Steve and Joseph who even sent us leather samples of sectionals I was interested in. They were both very helpful and answered every question we had very quickly. The shopping experience we had was very easy and glad we chose this store.
We received a furniture delivery and it was the best service we ever experienced. In Addition The furniture is absolutely beautiful. We will definitely shop there again.
I purchased the Sangiacomo Valeo dresser desk and Valeo nightstand in Cuba Oak for my NYC apt, and I couldn’t be happier! The quality and craftsmanship exceeded my expectations. The delivery team was amazing too! They took their time assembling everything, paid attention to every little detail, and even left the hallway spotless. Super impressed with the whole experience. Highly recommend!
A truly exceptional furniture shopping experience. The delivery and installation of my Fiam Italia mirrors deserves special recognition. The team demonstrated tremendous care, professionalism, and attention to detail, resulting in a flawless installation. Exceptional service from purchase through final placement.
The wait was long but accurate! The coordination of the drop off was great - the delivery person brought our anemone coat rack all the way up to our apartment. It was well worth the wait!
This is an amazing experience, not just a store. I urge everyone to come and see for themselves. The service, the merchandise, everything.... it is quite unique. Bravo guys, BRAVO!
I had a great shopping experience. Sandy main was my sales rep? Who is very knowledgeable, very patient?
And spent the time that I needed with me to make my decision on my purchase. I did have an issue later on and dealt with Andy. Yanelli. Who couldn't have been more polite?
And more understanding my situation. I will definitely shop there again.And will recommend their services.
And spent the time that I needed with me to make my decision on my purchase. I did have an issue later on and dealt with Andy. Yanelli. Who couldn't have been more polite?
And more understanding my situation. I will definitely shop there again.And will recommend their services.
Outstanding experience from start to finish! The customer service team made the ordering process easy, and the delivery team was professional, courteous, organized, and took great care in making sure everything was perfect. It’s rare to find a company that delivers this level of service. I highly recommend Room Service 360 and will definitely be a returning customer!
Great selection and great prices-beautiful furniture. We shopped in person in nyc , but found the same pieces for much less on room service 360. Megan was terrific in helping us choose since the materials we had seen in a showroom were no longer available. Delivery service also excellent-the guys were very patient and arranged the table and chairs just perfectly.
Outstanding service. Ordered BDI furniture from Room Service 360, the only stockist in the US that was prepared to assist with delivery to the UK. Not only that, but the packing, information, and support has been exceptional. All the items were delivered to me on a pallet, safely secured inside a large crate. All items inspected and packed with their own packing. Truly exceptional. Thanks again Steve.
Amazing product selection and amazing design consultation.
Delivery team lived up to their white-glove expectations.
Phone support is local and precise.
Will use again for future purchases.
Delivery team lived up to their white-glove expectations.
Phone support is local and precise.
Will use again for future purchases.
The purchase and delivery of our sofa and sideboard went very well. The team was very responsive and accommodating, communicated very well (including after hours), and setup in the room perfectly. Very well done and I would definitely buy from them again
Excellent communication, responsiveness and follow through. Viewed items online, requested additional pictures and info which was fulfilled right away. Everything went smoothly including delivery. 10 out of 10 for us!
Megan is amazing! She has a keen eye for decorating. Helpful and accommodating, like having an interior designer w/out the cost! Megan and I worked together over the phone and I ordered furniture for each room in my home. 360 has high end furnishings, beautiful pieces for every room in your home. Sooooo glad I took the chance and used them Believe me you will not be disappointed.
I’ve always had trouble ordering furniture from Italy in the past, but this experience was smooth and straightforward from start to finish. Megan and Joseph were incredibly responsive and helpful throughout the process, and the assembly team did a great job as well. Overall, I’m very happy with everything and will be ordering from them in the future!
Steve was a pleasure to work with. My original purchase was with a store in my hometown that went out of business and kept my deposit. Steve not only helped me reorder everything, he located my original sofa so I didn’t have to wait additional months to receive. Absolutely love my sofa and barstools.
Great product and service. Would work with them again.
From beginning to end, this company has provided excellent service. I could not think of anything they could have done better and i was thoroughly impressed with the care they provided when delivering the dining table. I’ll use them again for sure
Do not hesitate to buy from this company. Great products, customer service, and white glove delivery/install. Very satisfied through and through. Will be ordering from them again. Thank you!
Excellent service: professionnel, courtois , je recommande !!!
Great quality and top tier service!
Wonderful! Beautifully crafted Italian dresser, fantastic personal service from Joseph at Room Service 360 and expert very affordable white glove delivery by Tyler and his helper! This is the way to buy top quality furniture.