Reviews

Great place to shop for good quality furniture with great prices considering the cost of fine furniture

Amazing selection, customer oriented service. One of a kind place, definitely deserves a visit!

Great experience at Room Service 360 with Steve and Erin. We would recommend them to anyone, anywhere! We are close to NYC in Northern NJ, building a home at Jersey Shore. We found them researching furniture and traveled over an hour to shop there multiple times. Worth the trip 100 % in terms of furniture selection and quality, design expertise, price, delivery and customer service. Giant showroom, too. While Erin is the design expert, both she and Steve have great design eyes. They listen to your likes, dislikes and wishes; will look at pictures, room layouts, plans; etc and then you simply let them do their "stuff", showing you what they recommend. We are thrilled with everything we purchased from them and the service etc. Our dining room table was our "big" purchase and it was half the price quoted to us in the only other nearby dealer in Soho, NYC. We bought Cattelon Italia items: Skorpio Dining Table, Anna Dining Chairs and Isabel Counter Stools, and Kitano Coffee Table. Also purchased from their great and inexpensive selection of Surya and Jaipur rugs for 8 rooms (prices beat any found elsewhere).

I love my beautiful Cattelan dining room table. It took me some time to decide whether to purchase without seeing it in person. Ultimately, Steve from Room Service 360 gave me the confidence to pull the trigger and get it. I wasn't disappointed. It arrived during the quoted time frame, was set up perfectly in my home, and it looks exactly as it was pictured. I am so happy with my purchase and the experience.

What a great experience! From the time you walk in, you’re immediately greeted by warm and friendly people. The showroom is immaculate and filled with beautiful furniture. You’ll definitely find whatever it is your looking for. I dealt directly with the owner, and he was great. I showed him pictures of my living room, and he asked a lot of questions to get a feel for what it was that I wanted. He even talked me out of some pieces (and he was right). After we picked out a few pieces, we needed some time to think and make a decision. No pressure and no attitude! Just friendly understanding. He even went so far as to find other pieces that could be customized (size) to my space, and emailed them to me. Once the order was in, we did have to wait a few months, but you can’t rush quality. The couch finally arrived and it was perfect. Definitely worth the wait!! Even the delivery crew was beyond professional and courteous. In conclusion, Room Service 360 delivered on their promise of 5 Star service. Can’t wait to go back for more pieces.

Room Service 360 products, sales, delivery and service is by far the best we've every encountered over the past 40 years of buying furniture. I would give them 10 stars if I could, and recommend them to anyone looking for modern Italian furniture.

My husband and I have bought multiple pieces from Room Service 360 wonderful collection of Modern Italian furniture, beautiful quality leather products. And the sales team is very respectful. Thank you so much.

We had a terrific experience at Room Service 360! We purchased a beautiful bedroom set which is truly magnificent. We get complements all the time on the high quality and exceptional design. We also purchased a very unique expandable, rotating coffee table which is a true technological masterpiece! The service was absolutely terrific. From the design phase to the delivery, everything was impeccable. If you are looking for a truly unique, high quality furniture then this is the store for you.

We have a long and great relationship with the Room Service 360. We were introduced to them 6 years ago by our friends who, with the help of Erin&Steve, have furnished 3 houses. Erin&Steve helped us to choose furniture for our NJ house. When furniture was delivered , the assembly crew realized that there was a defect in a mirror. Steve organized fast reordering and another mirror was delivered soon. Then we were doing renovation of our Fl house. Erin helped us to choose the furniture and place an order. When the furniture arrived to the warehouse our house was not ready, and the company kept our furniture for 8 more months, and only after the house was ready it was delivered to Florida. It is not only the owners (Erin&Steve) very thoughtful and diligent about their customers but the whole personnel is very attentive to your needs. Thank you, Room Service 360, for doing a such excellent job for your customers!

I bought several items at room 360, for bedroom, living and dining rooms. Erin helped me select every piece both times I shopped. She was knowledgeable, professional and had an amazing eye for decor! The furniture is expensive but is of the highest quality and is worth the wait (takes 12 weeks to deliver from Europe) and the money. I highly recommend it

We have ordered A LOT of furniture from Room Service 360. Working with Erin was wonderful. She is knowledgeable, friendly, and very detail oriented. She spent a lot of time helping us select not only the pieces, but the fabrics, colors, and finishes. Erin made sure that every item looked perfect and complemented the other pieces in the room!

Recently, we bought a new house and needed to completely furnish it. After doing an extensive online research about furniture stores that carry the type of furniture that both my husband and I like, I found Room Service 360. We traveled all the way from Baltimore to Philadelphia to visit their beautiful warehouse and ended up purchasing a dining table, bedroom set and a living room sofa. We could not be more pleased with the white-glove service that we received and with the furniture that arrived last week. The delivery men were exceptional, accommodating and experienced. The most pain-free furniture purchase we've ever made. Highly recommend for anyone requiring beautiful and good quality furniture.

This is the second time I have placed an order with Steve at Room 360. The first time, I purchased an absolutely beautiful bedroom set, which is still in use today and as lovely, comfortable and exceedingly suitable for the room as ever! More recently, I returned to Room 360 for new dining room pieces. Steve worked with me, online, for hours to help develop the most coordinated and gorgeous selections ever. We started with the table and proceeded from there. I am in awe at how perfectly the set fits into the space and enhances the entire open area. Steve promised my order would arrive in time for an event I had planned and he made it happen!! The delivery personnel were amazing. They were so professional, so careful and explained to me the operation of the pieces. They even polished them prior to leaving. The quality of the furniture is unmatched. I am proud to show it off! Room 360 is my go-to store for furniture and excellent service in a giant way!!!!

I have ordered from ROOM SERVICE 360 all my furniture , art work , rugs , ultra modern lamps for two bedroom condo in Philadelphia in 2008. I still use all those items successfully till this day. Everything is high quality designers made in Italy and Spain. Owners of the store were extremely helpful and attentive in the process of choosing items, ordering , delivery and installation . But, more to it, this year, 2018 , I had some flooding in my condo and furniture had to be removed and installed again , some items needed repair . It is TEN years later I emailed to the store hoping for at least some help . To my surprise, owners have sent the crew to pick up and repair heavy cabinets and lifting mechanism of one of the beds. They then brought them back and reinstalled them on the wall again. And all of it FREE of charge! This is an amazing gesture I am very grateful for . Would most definitely recommend their quality furniture and excellent service !!

The very best in selection, quality and service. The owners are very knowledgeable and honest and the delivery personnel is excellent. Strongly recommended!

Highly recommend room service 360 for high quality furniture and professionalism.

Real Italian quality furniture. Unbelievable service. Quick response via email or telephone. Delivery always on time. Steve and Erin are very professional and pretty amazing people to deal with. Thank you room service 360!

Great customer service, beautiful furniture! My kids love their new bedrooms! Thank you 360!

What a find. Room service 360 has a deep assortment of choices for many types of furniture; all very attractive and in many cases unique. The prices are also very reasonable for the quality of the furniture. The sales team is a pleasure to work with, and the delivery services are very professional.

Found this place on a Google search, and drove all the way from nyc. The quality of the furniture is unbelievable prices are great (comparing to nyc). Steve helped us make the right selections with the in house interior decorator based on the photos we showed them. Highly recommend this place, you will not be disappointed. Thanks again guys and we will definitely be back.

My wife and I traveled from Montclair NY to Philadelphia to purchase several pieces of furniture from Room Service 360 as they have the most extensive collection of Cattelan Italia furniture in the area. Steve and his team provided excellent service throughout the process and we would definitely make the trip again. I highly recommend them!

We bought a wall unit from them when we lived in Florida. They sent their crew to Florida to install it, and have re-installed it trice for us, after two more moves. Incredibly accommodating, nice guys, and they have great furniture :)

I can’t say enough about how much I enjoyed working with Room Service 360. They made the experience so pleasant. My living room turned out even more beautiful then I expected thanks to their assistance. They were extremely professional throughout the entire process. I would not hesitate to recommend them and in fact have.

I was decorating a new space and found this online and purchased a whole wall unit and also a large wooden dining room table with 8 leather seats. Steve was extremely helpful and was always willing to help and also suggested many options and worked with me on selecting the right wall unit for my space. Customer service was incredible and the installation was very professional.