Reviews

I have been an extremely happy and very satisfied customer of room service 360° since 2008. Steve and his team have been a real pleasure to work with and have supported me with furnishing an apartment in NJ as well as my home in Connecticut with beautiful and exquisitely crafted European furniture. I purchased a flat in Manhattan a few weeks ago and I reached out to Steve to support with furnishing my “during the week home” even before our closing. Steve and all of his staff truly embody an authentic customer centric approach to the very core and are true experts in this field from a consultation perspective. What I value most about Steve, however, is his honesty and integrity which he has proven time and time again over the past 10 years. I wholeheartedly recommend room service 360° to anyone in the market for fairly priced, high quality design pieces.

I purchased several furniture pieces (sofa, dining table, chairs, etc.) from Room Service 360 back in 2010. When I had questions while ordering or after placing the order, Steve quickly responded and went above and beyond to make sure that all my needs were fully addressed. Everything was delivered on time, and the quality of the pieces was top notch, just as I expected from their catalog pictures. To this day, my guests never fail to notice beauty of the pieces, which still look brand new w/ only minimal care. 8 years later, when I needed new furniture, you can easily guess who I contacted without any hesitation. And Steve, yet again, responded quickly and offered his help. This company clearly understands that customer satisfaction is the key to its long term success, and I highly recommend them to anyone looking for high-end European furniture.

We had purchased our furniture from room service 360 for our home in PA several years ago and recently moved to South Florida and bought a few pieces for our Florida home as well. Every time our experience was great and every transaction was accurate. The furniture collection is beautiful and great quality. The service is outstanding. The owners are very helpful and accommodating. Deliveries to South Florida were easy, painless and timely. The delivery crew is friendly and professional. We had referred our friends and family to room service 360 and all had only positive experience. Highly recommend.

I have been a customer of Room Service 360° for a long time. I furnished two apartments of my own with them and the beach house as well. Being a real estate agent and working with new families and many relocation clients I am often asked for advice where to purchase a stylish furniture in New York City. All my clients are very happy with my recommendation of Room Service 360°. Steve is wonderful and easy to communicate with. He has a great taste and knows his business well attending furniture shows all over the world and bringing unique pieces for every budget. His team will always give you a good advice that is unique to your particular style to match the rest of your home decor and be functional for you. If the company promises you that it will take so much time to have your furniture delivered, they will meet promised delivery day. If you don’t see something on their website, you can ask them, and they will do research and offer you other options. Their white glove delivery team is wonderful and polite.

Just purchased a beautiful end table , a very pleasant experience. Steve is knowledgeable, responsible and very helpful. Will come back to do the business again.

Amazing selection of the finest furniture combined with knowledgeable and friendly customer service. The sales staff spent as much time as need to ensure each piece of furniture we purchased was an exact fit both size and style. They had understood the look we were going for assisted us throughout the process of furnishing our entire home. Delivery was flawless and the delivery staff were clean and respectful. I would not go anywhere else for our home.

bought my bed here about 5 years ago now . I still have it now and i couldn't be happier. The quality is amazing and the staff is even better. If you like modern furniture this is the place to go! Cant beat the selection they have.

Beautiful furniture at reasonable prices. We are very happy with our new dining table and chairs. Erin did a great job with the design and installation crew was very professional. Overall, a very pleasant experience. We will be back when we need more items. Thank you so much.

We bought the most comfortable and beautiful sectional from eroomservice360. We have kids and a dog and decided to get a leather sectional. The leather is very soft - great quality, the pillows are nice and wide. It’s the most comfortable and stylish couch we ever saw. The service from eroomservice was superb! Our sectional arrived on a scheduled day and the crew didn’t leave until the couch was set up and the old couch was moved! We will definitely be back to get other furniture!

We slept on a Magniflex mattress at our friends house when we traveled to Europe. We were so impressed with the comfort of it that decided to look for one upon arriving back to US. It turned out that the authorized dealer is right around the corner. The store is conveniently located, has very beautiful and unique pieces. Guys at the store were very knowledgeable and extremely helpful. Outstanding experience from placing the order to a final delivery. We will definitely come back.

We furnished our entire house with room service 360 and could not be happier with quality and service. There was a minor issue with our table base, but these guys took care of with no questions asked. This is how all businesses should conduct themselves. We love everything we got from them and will never buy furniture anywhere else.

Nice guys and awesome furniture! Other places are one or another at best...

Whether you’re looking for one special piece or have an empty house to fill, come to this place! Over the years we have bought furniture for our home in a Philadelphia suburb and furnished two vacation homes in Florida and Utah. In all cases Erin gave us great advice and guided our selections and Steve made sure that everything arrived in their warehouse, was consolidated and then delivered and installed, on time, across the country! Even now, when things get broken and parts or service is needed, there is only one call to make. Post sale service is unparalleled! There is no other place like this!

Best furniture store out there. Amazing quality and selection. Very good customer service and knowledgeable staff . Furniture was delivered on time. Highly recommend.

Amazing furniture at competitive prices with great customer service. Professional and very helpful staff. I highly recommend them

AAA

Just super beautiful contemporary furniture. Staff members were friendly and attentive without being annoying . Hint, we bought a dining room table and chairs and bedroom set. Loved the place.

Top notch furniture and great customer service. They made furniture buying easy and had a selection like no one else i've seen before. I will recommend anyone I know looking for furniture to check them out. Great Job!!

I was so grateful for the level of professionalism and genuine care for the clientele that I experienced here. If you want high quality products matched with amazing customer service, check this place out!

Exceptional customer service, excellent display showroom top end quality of best furniture, accessories, lighting etc. Best in the market. We bought numerous items furniture for bedroom leaving room , dining room, lighting. We'll be room service 360°customers for long time.

Great place a little expensive thow

If you like high quality and appreciate first class service then this is the furniture company to deal with. This is the third time I have purchased from them and I would recommend them to my friends and family in a heartbeat! Thanks for everything!! Gary C

if you are looking for something unique this is the place to go! Amazing selection, Excellent customer service and pricing, we got the entire house furnished from them and could not be any happier!!!! Highly recommend!!!

Great showroom. Very nice upscale modern furniture. Prices are high but you get what you pay for. Owners are great. You would not find better selection anywhere in 100 mile radius including NYC. Ones you buy from them you are hooked. Everything else look like cheap imitation or garbage.