Reviews

European style furniture. Great quality. Great staff!

Amazing service, Art designed my daughter's room and we loved it. Without his help it wouldn't be the same experience! Top quality furniture and Amazing delivery service! Thank you 360 for top product!!!

We were so excited when we walked int Room Service 360 for the first time several years ago. It has been nothing but a great shopping experience! Every visit has been inspirational. We had the pleasure to work with Erin, a true professional, who gave us design ideas and helped us make the decision process so easy and smooth. We have decorated 2 homes with beautiful furniture and rugs and not one regret with any of our choices. The quality is excellent. Not only was Erin and Steve wonderful to work with from the minute we entered into the showroom, the staff was great and the delivery men delivered our items with white gloves. Room service 360 goes above and beyond and deserves more than a 5 star review!

I am an interior designer and recently ordered a coffee table for the clients. Sadly, when it arrived the top had a long crack, so we had to order a replacement. Steve was very helpful in doing so and during the whole time of 4 months of waiting for a new coffee table. I am so happy to report that the replacement table finally arrived and it is beautiful! Will definitely order from Room Service 360 again!

The best in the business. If you need Quality this is the place. No one in the area have furnitures like here not even close. Thank you guys good quality service for good quality stuff.

This is only a review for their customer service staff PRIOR to my purchase. I can't provide feedback for the item as I am currently awaiting my order to arrive which may be over 4 months into the future. But I am so totally impressed with the team at this point it deserves mention. Heather provided great details regarding the item I was interested in; then mailed the sample material to me via USPS promptly as she said she would. It's sad that giving praise these days are for things that are simply being authentic and responsible, but such responsible actions are often lacking in today's transactions. Heather was super and a real complement and asset to Room Service 360's customer service team!

The delivery men were excellent! Friendly, efficient, skilled and helpful! Would highly recommend!

Great place to shop modern quality furniture. Erin went above and beyond to help us with our dining room!!

Great professional and honest service, and phenomenal selection of modern European furniture Highly recomend

Loved working with Joseph. He was very helpful, communicated well, and was very responsive. I ordered a lamp and dining room chairs that came from Italy. We love everything we ordered! Also, delivery was spot on and I was able to track it from when it arrived in the US until it was coming up my driveway! Thank you!

My experience with Room Service 360 was amazing all around. Great options to choose, fair pricing and the best delivery and install crew ever.

Room Service 360 has world class Italian products that are unique and design forward. Steve Shapiro has been a world class advisor regarding the uniqueness of their various products. We have purchased Italian furniture previously from around the world. There is NO BETTER than room service 360 from start to delivery.

Incredible customer service. A chair was delivered damaged but was not noticed until after the deadline to return. prompt response to my problem. New chair has arrived.

Roomservice360 isn't cheap, but the items they sell are exquisite. I buy just one thing for each room, and the room is instantly classed up by its presence. The customer service is great and the delivery reliable. I just wish I could furnish the whole house with these pieces!

Erin was amazing! She helped us choose a dining table, matching chairs, and carpet, and the results are absolutely stunning. Highly recommend!

This place was truly spectacular

Room Service 360 is a one stop shopping experience! I had a pleasure working with Erin, who gave me multiple design ideas based on not just looks but the functionality of items. She truly cares for the end result and goes above and beyond to achieve that goal. The quality of products is really worth the wait! Don’t be scared by how long you need to wait for your furniture! Quality over speed! They work with great manufacturers that produce masterpieces! Don’t waste your time on shopping around, Room Service 360 is the only place you need to go to turn your house into Home!

Wow!!! Cannot say enough about our incredible experience from purchase to delivery and installation. This company is exceptional in all aspects. Very professional, friendly staff offering design services that were very helpful in making sure furniture would work in each respective room. Delivery and installation could not have gone better. We are so very happy with everything we ordered and would highly recommend.

I was extremely disappointed when our Contemporary Furniture store in Buffalo, NY closed. When this happened it left our area with NO high quality contemporary store to shop at. In the last few days I have been able to uncover a store which will more than take the place of our previous store. That store is Room Service 360. I was able to order a piece of furniture which I desired and saw in a catalog from Cattalan, Italia. This store an especially Erin, where very accomodating on fulfilling my request and have been an extreme pleasure to work with. I would highly recommend working with Room Service 360 and certainly plan on doing so as my needs arise in the future. Someday I would also like to visit their store personally. Thank you so much for being there and for such excellent service.

Great store, great quality and varied products. Excellent delivery service with knowledgeable and professional people. Recommend this store and their furniture.

Steve at RS360 handled our Corridor Media Cabinet order like a pro! The product itself is well made, has clear directions with all parts identified and a straightforward assembly. It does require 2 people for assembly as it can be a bit heavy and awkward for one person to handle. Steve was able to guide our delivery to coincide with our schedules and assured us of the shipping timetable and assembly, as well as assisting us with the purchase. Great job all around to this team!

We can highly recommend Roomservice360.com! From ordering process to delivery everything was perfect! We had the most experienced and professional delivery team. They were so careful with all the pieces. We enjoyed every second - the furniture is perfect, the quality outstanding and the entire service more than superb. It has been a pure pleasure to work with the entire team. It is impressive how you care for your customers! I wish I had more room for more furniture. Also, the choices on your website are some of the best in the United States! Thank you again for everything!

Exquisite! After searching 3 months, both in stores and online for countless hours, for a dining table to furnish an open concept living room/ kitchen, I came across Room Service 360. Their variety of available options per item and the ability to customize their products are unparalleled!! It is safe to say that if you have an idea of something you want, chances are high that this is your place! The service is A+++. White glove delivery was also impressive, with the gentlemen removing shoes and placing blankets down. They got to work and made certain that the expansion mechanism of the table worked perfectly and if not took care to notate and provide necessary changes. This table provided my requirement of having form meet function! It is artistic in its design and having the expansion aspect with how easily and perfectly the added piece moves into place is absolutely wonderful!! Waiting for it’s arrival, as well as cost/value point was well worth it!! Art in customer service was a pleasure to do business with! I will no doubt be a repeat customer. Just browsing through their inventory is like a virtual tour through modern art! Thank you!

I bought Premier Keramik Drive table three weeks ago and it was delivered to me within 3 days. The table is a very elegant and quality table. I am glad with my purchase and can honestly say it is a sturdy, statement worthy piece of furniture. The color (Matte Golden Calacatta Ceramic) and style of the dining table is fabulous with the base tucked under just right so there is no interference with pushing your chairs completely in. I love the double-sided extensions feature to expand the size when needed. The operation, sliding in and out of the leaves, is very easy. Room Service 360 has not only quality products, but also great customer service. I made a couple of trips to the showroom before I decided which table to buy, and every time I visited the store, I received very friendly customer service. Art Telesh, director of operations, helped me pick the right table for my room size and liking. Art is a very professional, patient and knowledgeable who has a good understanding of the available products and takes time to understand his customer's needs. He worked with me, as well as advised me, in leading to choosing the perfect table for me. He also helped me in purchasing Blitz Dining chairs that are comfortable and complement the table exquisitely.