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Here, you will find authentic, transparent, and honest feedback from our customers about their experiences shopping with us for modern furniture and contemporary Italian interior design solutions. We value our customers' opinions and believe that sharing their feedback with you is important in helping you make informed decisions about our shopping with us and about our product offerings. We strive to provide an exceptional level of service, and we hope that our reviews reflect that commitment.

Stuart Lipman Dec 07, 2021
This is only a review for their customer service staff PRIOR to my purchase. I can't provide feedback for the item as I am currently awaiting my order to arrive which may be over 4 months into the future. But I am so totally impressed with the team at this point it deserves mention. Heather provided great details regarding the item I was interested in; then...
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A Haydinger Dec 06, 2021
The delivery men were excellent! Friendly, efficient, skilled and helpful! Would highly recommend!
Bhanu Voocha Nov 30, 2021
Great place to shop modern quality furniture. Erin went above and beyond to help us with our dining room!!
oleg shulman Nov 24, 2021
Great professional and honest service, and phenomenal selection of modern European furniture Highly recomend
Sheryl Kunickis Sep 24, 2021
Loved working with Joseph. He was very helpful, communicated well, and was very responsive. I ordered a lamp and dining room chairs that came from Italy. We love everything we ordered! Also, delivery was spot on and I was able to track it from when it arrived in the US until it was coming up my driveway! Thank you!
Stewart Davis Aug 21, 2021
My experience with Room Service 360 was amazing all around. Great options to choose, fair pricing and the best delivery and install crew ever.
Wayne Nielsen Aug 12, 2021
Room Service 360 has world class Italian products that are unique and design forward. Steve Shapiro has been a world class advisor regarding the uniqueness of their various products. We have purchased Italian furniture previously from around the world. There is NO BETTER than room service 360 from start to delivery.
david holmes Aug 11, 2021
Incredible customer service. A chair was delivered damaged but was not noticed until after the deadline to return. prompt response to my problem. New chair has arrived.
Shadi Bartsch Aug 10, 2021
Roomservice360 isn't cheap, but the items they sell are exquisite. I buy just one thing for each room, and the room is instantly classed up by its presence. The customer service is great and the delivery reliable. I just wish I could furnish the whole house with these pieces!
Rushdy Ahmad Jul 17, 2021
Erin was amazing! She helped us choose a dining table, matching chairs, and carpet, and the results are absolutely stunning. Highly recommend!
charles wattley Jul 16, 2021
This place was truly spectacular
olga sherman Jul 15, 2021
Room Service 360 is a one stop shopping experience! I had a pleasure working with Erin, who gave me multiple design ideas based on not just looks but the functionality of items. She truly cares for the end result and goes above and beyond to achieve that goal. The quality of products is really worth the wait! Don’t be scared by how long you need...
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Judi Rodriguez Jun 08, 2021
Wow!!! Cannot say enough about our incredible experience from purchase to delivery and installation. This company is exceptional in all aspects. Very professional, friendly staff offering design services that were very helpful in making sure furniture would work in each respective room. Delivery and installation could not have gone better. We are so very...
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Mark Preskop May 28, 2021
I was extremely disappointed when our Contemporary Furniture store in Buffalo, NY closed. When this happened it left our area with NO high quality contemporary store to shop at. In the last few days I have been able to uncover a store which will more than take the place of our previous store. ...
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marianne zinn May 21, 2021
Great store, great quality and varied products. Excellent delivery service with knowledgeable and professional people. Recommend this store and their furniture.
Brian Austin Mar 03, 2021
Steve at RS360 handled our Corridor Media Cabinet order like a pro! The product itself is well made, has clear directions with all parts identified and a straightforward assembly. It does require 2 people for assembly as it can be a bit heavy and awkward for one person to handle. Steve was able to guide our delivery to coincide with our schedules...
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Negar Hajikhani Feb 14, 2021
We can highly recommend! From ordering process to delivery everything was perfect! We had the most experienced and professional delivery team. They were so careful with all the pieces. We enjoyed every second - the furniture is perfect, the quality outstanding and the entire service more than superb. It has been a pure pleasure to...
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Jacqueline Robinson Feb 09, 2021
Exquisite! After searching 3 months, both in stores and online for countless hours, for a dining table to furnish an open concept living room/ kitchen, I came across Room Service 360. Their variety of available options per item and the ability to customize their products are unparalleled!! It is safe to say that if you have an idea of something you want,...
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Tiruye Kassa Feb 06, 2021
I bought Premier Keramik Drive table three weeks ago and it was delivered to me within 3 days. The table is a very elegant and quality table. I am glad with my purchase and can honestly say it is a sturdy, statement worthy piece of furniture. The color (Matte Golden Calacatta Ceramic) and style of the dining table is fabulous with the base tucked...
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Mark K Jan 31, 2021
I ordered a chair which had to be shipped from a distant warehouse. I was given an estimated delivery date of about 4 days but the next day I was notified that it could be delivered to my home in just three days which was great. The deliverymen arrived on time and assembled the chair quickly. The chair is a Lafer Gaga recliner. It's a beauty and very...
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Siva Tallavajhala Jan 23, 2021
Exceptional selection and customer service. They have a great selection of global & Italian designer furniture. They handle all the details of delivery. Joey to work with.
Brandon Fish Jan 23, 2021
I knew exactly which chairs we wanted to complement our new dining table that we had bought locally. After an exhaustive search, not only did Room Service 360 have by FAR the best price, they had a much shorter lead time on the exact color we wanted too! The chairs were shipped out on-time within the stated delivery window....
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Rada Meytin Jan 12, 2021
I came to Room Service to buy a dining room table and I ended up furnishing my entire house! They have the most incredibly beautiful, high-end Italian collection, competitive pricing, and impeccable service. Working with Erin was a true pleasure and treat. We felt we had a partner and personal interior designer. She spent hours with us designing the...
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Franco Gretter Dec 23, 2020
I ordered a dining table with the sideboard and chairs with "room service 360" and my experience so far has been excellent. I initially contacted Art in the sales department to ask for some information about the products and he gave us valuable information to help us decide what would work better for us. Art gave us some great suggestions on the...
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