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installation & service

installation & service

installation & service

There are three responses to a piece of design – yes, no, and WOW! Wow is the one to aim for.
Milton Glaser

A major part of any project is its installation and delivery, which is why we place the utmost importance on the high-quality installation and service of our furniture. We take great pride in our in-house operations and logistics teams that consist of talented and experienced professionals who specialize in complex fittings. In addition, we work with trusted partners around the country and world with specialized knowledge of installing high-end furniture.

our services

standard white glove

Our trusted team and third-party partners ensure that all deliveries are transported with exceptional customer experience and delivered to the room of choice, inside your residence with light assembly. This service includes carrying the product up two flights of stairs from the building threshold (4-15 steps = 1 flight). Once the product is in the room you desire, the shipper will unpack the product and provide basic setup that requires basic tools (i.e. pieces will be screwed or bolted together, set pieces next to each other, or on top of each other). The shipper will also remove and dispose of all packaging (limited to 30 minutes).

* Stair carries in excess of two flights will be billed an additional fee per flight, and will be collected at the time of delivery.

** Standard white glove excludes any installation that requires wall/ceiling mounting or wall anchoring and all furniture, accessories and lighting that require electrical wiring.

premium white glove

Premium white glove is comprised of delivery, unpacking, professional installation, and the complete removal of all packaging and debris, leaving your space spotless. The premium tier of our white glove service is further enhanced by the full assembly of complex furniture, such as wall units, dining tables with sophisticated extensions, wardrobes, and walk-in closet systems.

*** Premium tier of our white glove services may not be available for all delivery destinations and are subject to additional charges.

Please email our shipping team [email protected] to get additional information about White Glove Premium availability in your area and the additional costs involved.