Our trusted team and third-party partners ensure that all deliveries are transported with exceptional customer experience and delivered to the room of choice, inside your residence with light assembly. This service includes carrying the product up two flights of stairs from the building threshold (4-15 steps = 1 flight). Once the product is in the room you desire, the shipper will unpack the product and provide basic setup that requires basic tools (i.e. pieces will be screwed or bolted together, set pieces next to each other, or on top of each other). The shipper will also remove and dispose of all packaging (limited to 30 minutes).
* Stair carries in excess of two flights will be billed an additional fee per flight, and will be collected at the time of delivery.
** Standard white glove excludes any installation that requires wall/ceiling mounting or wall anchoring and all furniture, accessories and lighting that require electrical wiring.